Privacy Policy

Privacy Policy for DirectHW.com

Effective Date: 02/02/2021

DirectHW.com (“we,” “our,” “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment information when you make a purchase.

  • Account Information: Login credentials if you create an account.

  • Transactional Data: Details of purchases and order history.

  • Technical Information: IP address, browser type, device information, and cookies for analytics and website functionality.

  • Voluntary Information: Information you provide when contacting us or subscribing to our newsletter.

2. How We Use Your Information

We use your information for purposes including:

  • Processing and fulfilling orders.

  • Providing customer support and responding to inquiries.

  • Sending order confirmations, shipping updates, and transactional emails.

  • Improving our website, services, and user experience.

  • Sending promotional offers or newsletters (only if you consent).

  • Complying with legal obligations or resolving disputes.

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with:

  • Service Providers: Payment processors, shipping carriers, and IT providers to complete transactions.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, sale, or acquisition, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and login details.

  • Analyze website traffic and usage patterns (e.g., through Google Analytics).

  • Improve site performance and deliver a personalized experience.

You may disable cookies through your browser settings, but this may affect site functionality.

5. Data Security

We implement industry-standard security measures (SSL encryption, secure payment gateways) to protect your information from unauthorized access, loss, or misuse.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data.

  • Opt-out of marketing communications.

  • Request information on how your data is used.

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our site is not intended for individuals under the age of 13. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Email:  contact@directhw.com
Phone: +1 (415) 555-2379
Address:Address (CA):
1454 Mission Street,
San Francisco, CA 94103,
United States