Contact us

We’re here to help! Whether you have questions about your order, need product support, or just want to get in touch, our team is ready to assist you.

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Customer Support

For inquiries, assistance, or general support:
📧 Email: support@directhw.com
📞 Phone: +1 (415) 555-2379
🕒 Hours: Monday – Friday, 9:00 AM to 6:00 PM (PST)

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Mailing Address

DirectHW.com
1454 Mission Street
San Francisco, CA 94103
United States

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Returns and Exchanges

To request a return or exchange, please visit our Refunds & Returns Policy page or contact us directly for instructions.

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Business Inquiries

For wholesale, partnerships, or press inquiries, please email:
📧 business@directhw.com